FAQs
What materials are used in EchoRings products?
EchoRings specializes in medium luxury men’s rings crafted from high-quality 925 sterling silver. Each ring is adorned with natural stones, such as Yemeni agate, which enhances both the aesthetic appeal and the uniqueness of each piece.
How do I care for my EchoRings jewelry?
To maintain the quality and appearance of your EchoRings jewelry, it is recommended to keep it away from harsh chemicals and to store it in a dry place. Regularly clean your rings with a soft cloth to remove any dirt or oils that may accumulate over time.
What is your return policy?
EchoRings offers a 30-day return policy. To be eligible for a return, items must be unworn, in their original condition, and accompanied by proof of purchase. If you wish to initiate a return, please contact us at info@silverechorings.com.
How long does shipping take?
Processing time for orders is typically 1-2 business days. Shipping durations vary by region:
- US & Canada: 5-12 days
- Australia & New Zealand: 7-12 days
- UK & Europe: 5-12 days
- Latin America: 10-25 days
- Africa: 10-25 days
- Other countries: 14-30 days
- Busy season: 20-40 days
Delays may occur due to weather or holidays.
Can I cancel my order?
Yes, you can cancel your order within 24 hours of purchase. Please email us with the subject "CANCEL" to initiate the cancellation process.
What should I do if my item arrives damaged?
If your item is damaged upon arrival, please contact us immediately with your order number and a photo of the damaged product. We will arrange for a replacement at no additional cost.
Do you offer exchanges?
We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and make a separate purchase for the new item once the return is accepted.
How can I contact EchoRings for further inquiries?
You can reach us via email at info@silverechorings.com or by phone at +447575846937. We aim to respond to all inquiries within 24 hours.